As the Senior Product Leader and Head of G2 Services, I was responsible for building and growing both sides of the marketplace for the services product. I played an instrumental role in shaping the company’s commitment to innovation and growth, collaborating cross-functionally to understand and integrate the services business into G2’s core product.
Strategic Vision and Leadership:
I was accountable for setting the long-term strategic direction for the service marketplace and its integration with G2’s existing software marketplace. I inspired the team through business-critical efforts, utilizing strong leadership communication skills to advance G2’s vision, values, methods, obstacles, and metrics (V2MOM). I openly shared learnings and created systemic improvements that contributed to G2’s growth.
Relationship Building and Collaboration:
I actively built relationships across all levels, striving to be approachable and inspirational within G2. I worked closely with stakeholders, advisors, partners, and the sales team to set business performance strategies, ensuring smooth collaboration and information flow with a customer-centric approach.
Data-Driven Decision Making:
I emphasized building strategies based on meaningful data, guiding my team through complex scenarios. My thoughtful ROI analysis and resource management were pivotal in G2’s decision-making processes, leading to the successful launch and optimization of the integrated marketplace.
Culture and Engagement:
I played a vital role in fostering a culture of feedback, curiosity, and creative thinking within G2. My leadership style, characterized by candidness, openness, and honesty, inspired a “team before me” mentality, contributing to a harmonious and productive work environment.
Inspiration and Motivation:
I inspired employees to be proactive, clarifying priorities and engaging teams by sharing an inspiring vision and clear plan. I focused on performance, growth, and retention, motivating teams to deliver high-impact results.
Professional Development and Accountability:
I took an active role in the professional development and empowerment of leaders, instilling confidence within my team. My commitment to accountability and collaboration ensured that G2’s values were upheld across the organization.